FREQUENTLY ASKED QUESTIONS

 

WHAT BRAND/TYPE OF SALT DO YOU USE?

We use Morton Clean and Protect salt designed exclusively for water softeners.  Morton clean and protect water softener salt is formulated to prevent buildup in pipes and appliances, helping to extend their life and improve efficiency. For the many households that have hard water, it is a solution for softer water that provides many added benefits. When used, Morton water softener salt pellets help not only to decrease the buildup hard water can cause in pipes and appliances and make dishes easier to clean, but also leaves hair and skin feeling softer after washing and bathing.

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IS MIDLAND SALT CO SERVICE AVAILABLE IN MY AREA?

Currently, Midland Salt Co delivers only within in the city limits of Midland, Texas in zip codes 79707 and 79705.  If you're outside our service area, check back soon, we're expanding fast!

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IS THE COST OF SALT INCLUDED IN MY PLAN?

Yes, the cost of salt is included in the monthly price of your plan.  Our plan pricing is based on a $25 monthly delivery fee + the cost of salt at local retail prices.

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CAN I CANCEL MY PLAN ANYTIME?

You may cancel you plan at anytime without penalty by visiting our website and logging into our customer portal.

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IS MIDLAND SALT CO. LOCALLY OWNED?

Yes, Midland Salt Co. is a locally owned and operated.

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DO YOU PROVIDE WATER SOFTENER UNITS?

No we do not provide or service softener units, we recommend you find a retail water softener dealer or lease a unit from a local provider.

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